Account & Subscription Management

Account Management

• How do I update my phone number, payment method, or shipping address?
• How do I sign up to heySlim?
• How do I unsubscribe from marketing communications?
• What forms of ID does heySlim accept?
• How do I upload files?

Subscription Management

• Managing Your Treatment Plan: Rescheduling Your Next Order and Early Refills
• How do I cancel my treatment plan?
• How does the approval process work?
• How do I change my dose?